AIJF PRIVACY POLICY
1. Introduction
Adelaide International Jazz Festival Inc. (AIJF) is a small not‑for‑profit organisation run by a volunteer board and one part time staff member (0.2 FTE). We collect only the personal information we reasonably need to deliver our events, engage with our audience, and run AIJF.
2. Personal Information Collection
When we refer to ‘personal information’ we use the meaning given in the Privacy Act 1988 (Cth). In simple terms, it means any information that can identify you, such as your name, address, phone number, email, or your job. If the information we collect can identify you — or could reasonably be used to work out who you are — we treat it as personal information.
What personal information we collect
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your name
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your supplied contact details - email, phone, postal address
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personal information required for volunteer, employment or contractual purposes
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ticketing or registration information that you have provided to us directly
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survey information that you have provided to us directly
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accessibility or logistical information you provide to help us support your participation
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any other information you voluntarily give us via email, online forms, or in person.
How we collect personal information
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In person (e.g., at events, sign‑ins)
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Through our website, online forms, ticketing systems, or by email/phone
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Via third‑party service providers who process registrations or payments on our behalf
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When you make a donation to us
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When you apply to volunteer at AIJF
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When you enter a contractual relationship with us.
Why we collect and use your personal information
We use your information to:
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run our events and programs
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manage registrations, ticketing, or donations
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communicate with you about AIJF activities
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meet legal, reporting, and funding obligations
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protect your safety and wellbeing
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improve the festival and understand audience needs.
3. Disclosure of personal information
Who we disclose personal information to
We may collect, hold, use and disclose information to:
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provide you with notification of changes to a performance
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to carry out our business activities, including sharing personal information with AIJF’s related organisations, contractors, venues, service providers, or other third parties.
We do not sell your information.
Overseas disclosures
Some of our service providers may store data overseas. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.
4. Storage and security
We store personal information in secure cloud systems and restrict access to authorised board members or staff. We use security practices such as strong passwords, multi‑factor authentication where available, and secure disposal of paper records.
5. Access and correction
You can request access to, or correction of, your personal information at any time by contacting us (details below). We will respond within a reasonable time[GU1] [KB2] .
6. Complaints and contacting us
If you have a concern about how we handle your personal information, please contact us first. Your concern will be dealt with confidentially and within a timely manner in accordance with AIJF policies and procedures.
Email: info@adelaidejazzfest.com.au
Postal address: P.O. Box 48, North Adelaide 5006
7. Updates to this Privacy Policy
We review this policy from time to time. Updated versions will be published on our website. Last updated: 11 June 2026.